Terms & Conditions

Terms & Conditions

These Terms & Conditions govern the use of GPK9 online training services, digital content, and coaching programmes. By purchasing or accessing our services, you agree to the terms outlined below.

1. Service Description

GPK9 provides online dog training education and coaching focused on teaching owners how to understand, manage, and improve canine behaviour. The service is designed to train the handler, not the dog directly.

2. Training Requirements

  • Minimum training requirement: 20 minutes per session
  • Minimum frequency: 3 sessions per week
  • Consistency and commitment are required for participation

Failure to follow recommended training structure may reduce effectiveness of the programme.

3. Training Methodology

All training is based on positive reinforcement principles. We do not use punishment-based, force-based, or aversive training methods.

4. Behaviour Outcomes

No guarantees are provided regarding behavioural change, training success, or specific outcomes. Results vary depending on the dog, handler consistency, environment, and adherence to guidance provided.

5. Owner Responsibility

The owner or handler remains fully responsible for their dog at all times, including behaviour, safety, and control in all environments.

6. Behavioural Risks

Dogs displaying aggression, reactivity, anxiety, or nervous behaviours should be professionally assessed before participation in training.

Where necessary, referral to a qualified behaviour specialist (e.g. accredited behaviourist) may be recommended prior to or during training.

7. Suitability Assessment

Users are required to contact GPK9 prior to purchase where behavioural concerns exist to determine suitability for training services.

8. Payments & Refunds

All payments are final. No refunds are issued once purchase has been completed.

9. Support & Communication

Support is provided via messaging, video feedback, or one-to-one online sessions where applicable.

Response times are typically within 24–48 hours, depending on workload and availability.

10. Limitation of Liability

GPK9 is not liable for any injury, damage, loss, or incident arising from participation in training, handling of dogs, or implementation of training guidance.

11. Assumption of Risk

By engaging in training, users acknowledge that working with dogs carries inherent risk, particularly in cases involving behavioural challenges.

12. Third-Party Services

Where third-party platforms or services are used to deliver content, process payments, or manage systems, those services operate under their own terms and policies. GPK9 is not responsible for third-party system performance or data handling.

By purchasing or using GPK9 services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
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